Terms and Conditions

Platform Terms (Terms of Service)

Last Revised: January 1, 2025

Thank you for selecting Choose Technologies LLC (“Choose,” “we,” or “us”) as your technology partner. These Platform Terms (the “Agreement”) govern your subscription to and use of our software platform, including any related features, integrations, or services (collectively, the “Platform”).

1. Acceptance

By clicking “I Accept” or by accessing any part of the Platform, you confirm your acceptance of this Agreement on behalf of the entity or organization you represent (“you,” or the “Client”).

2. Service Description

Our Platform enables restaurants to offer direct online ordering, delivery integrations, analytics, loyalty programs, and more. Specific functionality may vary depending on your subscription level or plan.

3. User Accounts

You must create an account to use the Platform. Keep your login credentials confidential; you are responsible for all activity under your account. Notify us immediately if you suspect any unauthorized access.

4. Fees & Payment

1. Subscription Fees: Billed monthly or annually, as indicated in your plan.
2. Transaction/Service Fees: Additional fees may apply for certain features (e.g., online delivery or payment processing).
3. Billing & Refunds: Fees are nonrefundable unless expressly stated otherwise. We may suspend the Platform if payments are overdue.

5. License & Restrictions

We grant you a limited, non-exclusive right to access and use the Platform for internal business purposes. You agree not to sub-license, reverse-engineer, or misuse the Platform.

6. Data & Privacy

You acknowledge and consent to our collection and use of personal information, consistent with our Privacy Policy. You also bear responsibility for handling any Customer data you collect via the Platform in compliance with applicable laws.

7. Intellectual Property

We (and our licensors) retain all proprietary rights to the Platform and related materials, including trademarks, service marks, and copyrights.

8. Disclaimers & Liability

1. No Guarantee: We provide the Platform “as is,” without warranties of any kind.
2. Limitation: Our liability is capped at the amounts paid by you in the preceding 12 months. We are not liable for indirect or incidental damages.

9. Term & Termination

This Agreement begins when you first accept it and continues until terminated. We may suspend or terminate if you breach any term or if we decide to discontinue the Platform.

10. Dispute Resolution

Except where prohibited by law, disputes will be resolved by binding arbitration in accordance with Georgia law. You waive your right to a jury trial or to join a class action against us.

11. Updates

We may update or modify these Platform Terms from time to time. Material changes become effective upon notice to you.

End User Terms

Last Updated: February 3, 2025

Welcome! We appreciate your interest in Choose Technologies LLC (“Choose,” “we,” “us,” or “our”) and our website at www.choosepos.com, plus any affiliated sites, applications, mobile apps, or online services we operate (collectively, the “Platform”). These Platform Terms (“Terms”) serve as a legally binding agreement between you and Choose regarding your use of the Platform.

Please read these Terms carefully. By selecting “I Accept,” making a purchase through the Platform, or otherwise accessing or using the Platform, you confirm that you have read, understood, and agree to these Terms (including our Privacy Policy), which together form a binding legal agreement. If you are not eligible or do not agree, you do not have permission to use the Platform. Your use of the Platform also constitutes an agreement between you and Choose to be bound by these Terms.

1. Arbitration Notice

Except as described in Section 20, any disputes under these Terms will be resolved through binding, individual arbitration. By accepting these Terms, you and Choose each waive the right to a jury trial or to participate in a class action. Further details are found in Section 20.

2. Overview of the Platform

Choose’s Platform acts as a marketplace, connecting users to local restaurants, their authorized operators, or other food providers (“Restaurants”), as well as third-party delivery service providers (“Delivery Partners”). Through the Platform, you may order from Restaurants for pickup or delivery.

3. Choose Is Not a Restaurant

Choose is solely a technology provider. We do not prepare or sell any food. Restaurants operating on the Platform are independent businesses required to meet applicable legal and regulatory standards, including those related to food preparation, safety, and menu disclosures. Choose makes no warranties regarding Restaurants’ compliance, product quality, or any statements they make on the Platform.

4. Choose Is Not a Delivery Service

Choose does not provide direct delivery services. When you place a delivery order, the fulfillment may be handled by a Delivery Partner or by the Restaurant itself. We do not guarantee the timeliness, reliability, or quality of any delivery service.

5. Eligibility

To use the Platform, you must be at least 18 years old (or the legal age of majority in your jurisdiction). By using the Platform, you represent that:

1. You meet this age requirement.
2. You have not previously been suspended or removed from the Platform.
3. Your use complies with all relevant laws.
4. If you are an organization or company, the individual accepting these Terms has authority to bind you.

6. Alcoholic Beverages

Where permitted by law, certain Restaurants may allow ordering and delivery of alcoholic beverages. If you include alcohol in your order:

• You must be at least 21 years old.
• You may need to present valid government-issued identification upon pickup or delivery.
• Delivery or pickup may be refused if you or the recipient appear underage or intoxicated, in which case you will not receive a refund for any withheld items.

7. Accounts and Registration

Certain Platform features require an account. When registering:

1. Accurate Information: Provide and maintain current, truthful details (e.g., name, email).
2. Security: You are responsible for safeguarding your password and account.
3. Unauthorized Access: Notify us promptly at support@choosepos.com if you suspect any breach of your account’s security.

8. Purchases

Features within the Platform may permit you to make purchases from Restaurants. Before checkout, you will have an opportunity to review and accept any charges. All prices are listed in U.S. Dollars and are nonrefundable unless specified otherwise.

8.1 Prices

Restaurants, not Choose, set the prices for items listed on the Platform. We will make efforts to keep pricing information updated, but Restaurants may modify their pricing. We may also offer promotional deals to certain users, which may differ from the offers you receive.

8.2 Payment Authorization

By making a purchase through the Platform, you authorize Choose (and our third-party payment processors) to charge all sums due, plus applicable taxes, to the payment method specified in your account or at checkout. Pre-authorization of your payment card may be performed to confirm it is valid.

8.3 Delinquent Accounts

If any amounts become overdue, we may suspend or terminate your access to the Platform until full payment is received. You are responsible for fees arising from chargebacks, declined payments, or similar payment issues.

9. Rewards Programs & Promotions

Restaurants may occasionally run promotions, loyalty programs, or other incentives (“Promotions and Rewards Programs”). These are operated by the individual Restaurant, not Choose. Unless explicitly stated, such rewards do not hold any cash value, cannot be redeemed for cash, and are solely promotional in nature. We disclaim any liability regarding these promotions.

10. Authorization & Use of the Platform

10.1 License Grant

Provided you fully comply with these Terms, we:

• Authorize you to access and use the Platform for your personal and non-commercial use.
• Grant you a limited, non-exclusive, revocable license to install and run our mobile apps on a device you own or control, strictly for personal use.

10.2 License Restrictions

You agree not to:

• Copy, publicly display, or distribute the Platform or its content, except as allowed by law.
• Modify or create derivative works of the Platform.
• Circumvent any security or access controls.
• Use the Platform if forbidden by applicable laws.

10.3 Feedback

By choosing to submit ideas or suggestions regarding the Platform (“Feedback”), you grant us the right to use that Feedback in any manner, free from any obligation to you.

11. Ownership & Intellectual Property

Choose (and our licensors) retain ownership of the Platform, including all visuals, data, software code, and content (“Materials”). Subject to the limited licenses in these Terms, you receive no further rights in the Materials. We reserve all rights not expressly granted.

12. Third-Party Terms

12.1 Third-Party Services & Websites

We may provide tools enabling you to export or transmit information to third-party services. Use these tools at your discretion. We are not responsible for how third-party sites use your exported information. We may also link to external websites, but we do not endorse or have control over their content or policies.

12.2 Third-Party Software

The Platform may contain third-party software components offered under open-source or other licenses. Your right to use those components is governed by their respective licenses.

13. User Content

13.1 Uploading User Content

Certain features may allow you to post or upload content (e.g., reviews, images, or text) to the Platform. You retain any ownership rights you hold in that content.

13.2 License to Choose

By uploading or submitting User Content, you grant Choose a global, non-exclusive, royalty-free license to display, store, reproduce, and adapt your content for the Platform’s operation and promotion, including on any media now known or later developed.

13.3 License to Other Users

If you share content publicly on the Platform, other users may view and use that content as allowed by the Platform’s features and these Terms.

13.4 Representations

You affirm that:

• You have all necessary rights to post your content.
• Your content does not infringe any third-party rights or violate laws.
• Your content is not offensive, hateful, defamatory, or otherwise inappropriate.

13.5 Content Removal

We reserve the right (but are not obligated) to remove user content we find objectionable or contrary to these Terms. You acknowledge that content posted by others may be inaccurate, offensive, or otherwise objectionable, and you waive claims against us related to such content.

14. Prohibited Conduct

By using the Platform, you agree not to:

1. Engage in illegal activity or encourage others to do so.
2. Infringe or misappropriate any intellectual property right.
3. Overcome security features, like encryption or access controls.
4. Transmit viruses, adware, or malicious code.
5. Impersonate any person or entity or misrepresent your affiliation.
6. Sell or transfer the rights granted to you hereunder.
7. Attempt or facilitate any of the above.

15. DMCA Compliance

We adhere to the Digital Millennium Copyright Act where applicable, including relevant safe-harbor provisions. If you believe your copyrighted work was uploaded in violation of your rights, see our [Copyright Policy link] for details on filing a DMCA notice.

16. Changes to These Terms

We may update these Terms as our Platform evolves. We will notify you if material modifications affect your rights. Except when otherwise required, minor changes are effective upon posting. Your continued use after posting means you accept any updated Terms.

17. Term, Termination & Platform Changes

17.1 Term

These Terms begin once you first use or purchase through the Platform and remain effective until terminated under this section.

17.2 Termination

We may terminate or suspend your account (and these Terms) if you breach any provision or if we decide to discontinue the Platform. You may terminate your account at any time by contacting [support@choosepos.com]. Upon termination, you must stop using the Platform and may lose access to your account.

17.3 Post-Termination

Any licenses or rights given to you end immediately. Sections regarding feedback, intellectual property, liability, and dispute resolution survive termination.

17.4 Platform Modifications

We can modify or discontinue aspects of the Platform at our discretion without liability. We will attempt to provide prior notice if significant features are removed or changed.

18. Indemnification

To the fullest extent allowed by law, you agree to defend, indemnify, and hold harmless Choose, our officers, directors, employees, affiliates, and agents from any claims, liabilities, or expenses (including attorneys’ fees) arising from:

1. Your misuse of the Platform.
2. Violation of these Terms or applicable laws.
3. Infringement of another’s rights.
4. Disputes between you and a third party.

We reserve the right to assume exclusive defense of any such matter, and you agree to cooperate.

19. Disclaimers & No Warranties

YOU ALONE ARE RESPONSIBLE FOR ENSURING THE SUITABILITY AND SAFETY OF ANY FOOD OR ITEMS YOU PURCHASE OR OBTAIN THROUGH THE PLATFORM. WE MAKE NO REPRESENTATIONS ABOUT THE FOOD QUALITY, DELIVERY, OR ANY PROMOTIONS PROVIDED BY RESTAURANTS.

THE PLATFORM AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED. WE DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, OR NON-INFRINGEMENT. WE CANNOT GUARANTEE THE PLATFORM WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

20. Limitation of Liability

TO THE EXTENT PERMITTED BY LAW, NEITHER CHOOSE NOR ITS AFFILIATES WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES (LIKE LOST PROFITS OR DATA) ARISING FROM YOUR USE OF THE PLATFORM. OUR TOTAL LIABILITY IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR ACCESS TO THE PLATFORM IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100, EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

21. Dispute Resolution & Arbitration

21.1 Binding Arbitration

Except for limited exceptions in Section 21.2, you and Choose agree to resolve any disputes through binding arbitration. Arbitration is more informal than court, using a neutral arbitrator instead of a judge or jury.

BY AGREEING TO ARBITRATION, YOU AND CHOOSE EACH WAIVE THE RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION.

21.2 Exceptions

Nothing stops either party from:

1. Bringing an individual action in small claims court.
2. Pursuing enforcement actions through relevant government agencies.
3. Seeking injunctive or equitable relief in aid of arbitration.
4. Filing a court suit concerning intellectual property infringement.

21.3 Opt-Out

You may opt out of arbitration by sending a written notice within 30 days of first accepting these Terms to Choose Technologies LLC at the address below, indicating your full name, account email, and a statement that you opt out of arbitration.

21.4 Arbitration Procedures

Unless otherwise agreed, arbitration follows the Federal Arbitration Act and is administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, subject to these Terms.

21.5 Class Action Waiver

YOU AND CHOOSE AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY AND WILL NOT JOIN OR LEAD A CLASS OR REPRESENTATIVE PROCEEDING.

22. Miscellaneous

22.1 Entire Agreement

These Terms, along with our Privacy Policy, Copyright Policy, and any referenced or attached documents, comprise the entire understanding between you and Choose regarding the Platform.

22.2 Assignment

You cannot assign or transfer these Terms without our written consent. We may assign them freely.

22.3 Choice of Law

These Terms and any disputes are governed by the laws of [insert applicable state, e.g., Georgia], excluding its conflict-of-law rules. Unless arbitration is required, any lawsuits will proceed in courts located in [insert county/city].

22.4 Electronic Communications

By using the Platform, you consent to receive certain electronic communications from us (e.g., emails, notices).

22.5 Severability & Waiver

If a provision is held unenforceable, the remainder stays in effect. Our failure to enforce any right does not waive it.

22.6 Notice to California Residents

Pursuant to California Civil Code § 1789.3, if you have a complaint, you can reach California’s Department of Consumer Affairs at 1625 N. Market Blvd., Suite S-202, Sacramento, CA 95834, or (800) 952-5210.

22.7 No Support Obligation

We are not obligated to provide user support or maintenance unless expressly stated.

22.8 International Use

The Platform is intended for individuals located in the U.S. We do not warrant that the Platform is available or lawful outside of the United States.

Choose Technologies LLC
140 Spalding Trace
Sandy Springs, Georgia 30328
support@choosepos.com

Website Terms of Use

Last Updated: January 1, 2025

Welcome to Choose Technologies LLC’s website at www.choosepos.com (the “Site”). By accessing or browsing the Site, you accept these Terms of Use (“Terms”) and agree to abide by them. If you do not agree, please do not use the Site.

1. Scope & Acceptance

These Terms govern your use of the Site and any content, features, or resources provided on or through it. Additional terms may apply to certain services or products we offer.

2. Eligibility

You must be at least 18 years old (or legally recognized age of majority in your jurisdiction) to use the Site. By using the Site, you represent that you meet this requirement.

3. License to Use

Choose grants you a limited, revocable license to view and interact with the Site solely for personal or internal business purposes. You may not distribute, modify, or reproduce Site materials without written permission.

4. User Conduct

You agree not to:

• Violate any law or regulation while using the Site.
• Introduce harmful code or disrupt the Site’s operation.
• Impersonate any person or entity, or misrepresent your affiliation.

5. Third-Party Links & Content

Our Site may link to external websites or display content from third parties. We do not control or endorse these external resources. Use them at your own risk.

6. Intellectual Property Rights

All materials and content on the Site (text, graphics, logos, etc.) are owned or licensed by Choose. Unauthorized use may violate copyright, trademark, or other laws.

7. Disclaimer of Warranties

We provide the Site and its content on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim any warranties regarding accuracy, reliability, or availability.

8. Limitation of Liability

To the maximum extent allowed by law, Choose is not liable for any indirect, incidental, or consequential damages arising from your use of the Site. Our total liability to you will not exceed $100 or the amount you paid to us in the last 12 months (whichever is greater).

9. Indemnification

You agree to defend and hold us harmless from any claims or damages resulting from your violation of these Terms or misuse of the Site.

10. Changes & Termination

We reserve the right to modify the Site or these Terms at any time. Material changes take effect when posted. We may terminate your access to the Site at our discretion for any reason.

11. Governing Law

These Terms are governed by the laws of the State of Georgia without regard to conflict of law provisions. All disputes will be subject to the exclusive jurisdiction of Fulton County, Georgia.

12. Contact

Choose Technologies LLC
140 Spalding Trace
Sandy Springs, GA 30328
support@choosepos.com

Disclaimer

Effective Date: January 1, 2025

This disclaimer (“Disclaimer”) applies to all materials, information, and services provided by Choose Technologies LLC (“Choose,” “us,” or “we”) on our websites, applications, or other channels.

1. No Financial or Earnings Claims

We make no guarantees regarding the income or financial performance you may achieve by using our products or services. Any examples or success stories are strictly illustrative, and your own results may vary.

2. Assumption of Risk

Your use of our platform or any information we provide is at your own risk. The outcomes depend on variables like your personal circumstances, dedication, and market factors beyond our control.

3. Forward-Looking Statements

Some statements we make may project future prospects using words like “expect,” “anticipate,” or “believe.” These are opinions, not promises, and actual results could differ significantly.

4. Professional Advice

Nothing we present should be interpreted as legal, tax, or financial advice. Always consult qualified professionals before making decisions related to your business, finances, or legal obligations.

5. Limit of Liability

To the fullest extent permissible under applicable law, we will not be held responsible for any direct, indirect, or consequential losses that arise from relying on the information provided in our materials or services.

6. Updates

We may modify this Disclaimer at any time. Revised versions are effective immediately upon posting.

Restaurant Partnership Agreement

Effective Date: January 1, 2025

This Restaurant Partnership Agreement (“RPA”) governs the relationship between Choose Technologies LLC (“Choose,” “we,” or “us”) and the restaurant entity or franchise (“Restaurant,” “you,” or “your”) that wishes to integrate our SaaS platform and services (“Service” or “Platform”).

1. Purpose

Our technology empowers Restaurants with online ordering, payment processing, third-party delivery integrations, and marketing tools. This RPA outlines the terms under which Restaurant can access and use the Service.

2. Onboarding & Setup

• Setup Fees: We may charge initial fees for configuration, branding, or equipment (e.g., tablets, printers).
• Account Creation: You will supply accurate business info, including contact and payment details.

3. Restaurant Obligations

1. Order Fulfillment: You agree to honor Customer orders placed through our Platform with consistency and quality.
2. Food Safety: You will comply with all local, state, and federal regulations related to food preparation, handling, and delivery.
3. Pricing: You bear responsibility for updating menu prices and items; the Platform reflects what you provide.

4. Payments & Fees

• Transaction/Delivery Fees: For each order, we may deduct fees prior to remitting the balance to you.
• Subscription: A recurring subscription fee may apply, charged automatically until canceled.
• Refunds & Chargebacks: You are responsible for managing any refund requests or chargebacks related to your orders.

5. Intellectual Property

• License from Us: We license the Platform’s software, content, and tools to you for the duration of this RPA.
• Business Content: You retain ownership of your branding, logos, menus, and other proprietary assets.

6. Equipment

Any devices (e.g., tablets, printers) loaned by us must be handled with care. Upon termination, return them promptly. If purchased outright, risk of loss passes to you upon shipment.

7. Marketing & Publicity

We may provide marketing materials (decals, flyers). You agree to display them where relevant and to reasonably promote the Service. We may reference your Restaurant name or logo to identify you as a client.

8. Liability & Indemnification

• Disclaimers: We provide the Service “as is.” Any express or implied warranties are disclaimed to the fullest extent permitted by law.
• Limit of Liability: Our maximum liability to you is limited to the total fees you have paid in the 12 months before a claim.
• Indemnity: You agree to indemnify us if a third party brings claims related to your products, services, or breach of laws.

9. Termination

Either party may terminate by giving notice if the other substantially breaches this RPA and does not cure within a specified timeframe. Upon termination, your right to use the Platform ends.

10. Dispute Resolution

Any disputes will be settled by binding arbitration in accordance with Georgia law, unless otherwise required by law. Both parties waive jury trial and class action rights.

11. Modifications

We reserve the right to revise this RPA with reasonable notice to you. Continued use of the Service after any revision becomes effective constitutes acceptance of the changed terms.

12. Contact & Notices

Choose Technologies LLC
140 Spalding Trace
Sandy Springs, GA 30328
Email: support@choosepos.com

Acceptable Use Policy (AUP)

Last Updated: 1st January 2025

1. Introduction

This Acceptable Use Policy (“AUP”) sets forth rules and restrictions for all individuals and entities (“users” or “you”) using the websites, applications, or services (“Services”) provided by Choose Technologies LLC (“Choose,” “we,” “us”).

2. Prohibited Activities

You agree not to use our Services in any manner that:

1. Violates Any Law: Engages in activity illegal under federal, state, or local laws, including but not limited to hacking, fraud, or theft.
2. Harasses or Abuses: Involves harassment, bullying, hate speech, or the targeting of any individual or group.
3. Infringes Rights: Uploads or transmits materials that violate third-party intellectual property or privacy rights.
4. Spams or Phishes: Distributes unsolicited mass messages, spam, or phishing attempts.
5. Interferes with Security: Attempts to gain unauthorized access to systems, introduce malware, or disable security features.
6. Misrepresents or Impersonates: Falsely claims an identity or affiliation to defraud others or conceal the user’s true identity.

3. User-Generated Content

• Responsibility: You alone are responsible for content submitted via our Services (e.g., photos, menu items, or feedback).
• Monitoring: We reserve the right (but are not obligated) to remove or alter content we deem to violate this AUP.

4. Enforcement

• Investigation: We may investigate possible violations of this AUP.
• Actions: At our discretion, we may suspend or terminate accounts and/or remove content that violates these rules.
• Reporting: We may report any unlawful conduct to the appropriate authorities.

5. Changes to AUP

We may revise this AUP at any time. Updated versions take effect upon posting. Continued use after changes signifies acceptance.

Contact Information

Choose Technologies LLC
140 Spalding Trace
Sandy Springs, Georgia 30328
Email: support@choosepos.com

Subscription & Billing Policy

Last Updated: 1st January 2025

1. Overview

This Subscription & Billing Policy (“Policy”) explains how Choose Technologies LLC (“Choose,” “we,” “us”) manages subscriptions, fees, renewals, and billing for our restaurant SaaS platform.

2. Subscription Plans

• Plan Options: We offer various subscription tiers and payment intervals (e.g., monthly or annual).
• Pricing & Fees: All fees and charges, including recurring subscription fees, are published on our website or provided in your service agreement.

3. Billing Cycle & Payment

• Billing Date: Your billing cycle begins on the subscription start date, renewing automatically until canceled.
• Payment Method: You authorize us to charge the credit card or other method linked to your account for all fees when due.
• Failed Transactions: If payment fails, we may suspend or terminate Services until all past-due amounts are settled.

4. Renewals & Cancellation

• Automatic Renewal: Subscription renews at the end of each billing cycle unless canceled beforehand.
• Cancellation: You can cancel anytime via your account settings or by emailing [support@choosepos.com]. Cancellation takes effect at the end of the current billing period.
• Plan Changes: If you upgrade or downgrade, the applicable fees may be pro-rated.

5. Late Payments

We reserve the right to apply late fees or interest on outstanding amounts, in accordance with applicable law. We may also suspend the Services for accounts over 30 days delinquent.

6. Inquiries

For billing or subscription queries, contact:

Choose Technologies LLC
140 Spalding Trace
Sandy Springs, Georgia 30328
Email: support@choosepos.com

Refund & Cancellation Policy

Last Updated: 1st January 2025

1. Introduction

This Refund & Cancellation Policy (“Policy”) outlines the conditions under which Choose Technologies LLC (“we,” “us,” or “our”) processes refunds and manages cancellations for its restaurant SaaS platform.

2. Refund Eligibility

1. Subscriptions: Subscription fees are generally non-refundable. If you cancel during a billing cycle, your account remains active until the cycle concludes, with no partial refund.
2. Setup Fees: Non-refundable once we begin setup or onboarding activities.
3. Hardware Purchases (If Applicable): Refunds or returns may follow separate terms if you purchase tablets or other hardware; see your device documentation.

3. Cancellation Process

• How to Cancel: You can cancel in your account dashboard or by contacting [support@choosepos.com].
• Effective Date: Cancellations apply at the next billing cycle end.
• Plan Downgrades: Handled similarly; any price difference may be reflected in the next billing cycle.

4. Exceptions

We may, at our discretion, grant partial or full refunds due to platform errors or other extraordinary circumstances.

5. Dispute Resolution

If you believe you were charged in error, contact us immediately. Unauthorized chargebacks or disputes without notice may lead to account suspension.

Contact

Choose Technologies LLC
140 Spalding Trace
Sandy Springs, Georgia 30328
Email: support@choosepos.com

Cookie & Tracking Policy

Last Updated: 1st January 2025

1. Purpose

This Cookie & Tracking Policy explains how Choose Technologies LLC (“Choose,” “we,” “us”) uses cookies, web beacons, and similar technologies (“Cookies”) to collect and store information when you visit our websites or use our SaaS platform.

2. Types of Cookies

• Essential Cookies: Necessary for service functionality, security, and user login.
• Analytics Cookies: Help us measure traffic and user interactions (e.g., Google Analytics).
• Functional Cookies: Store user preferences (e.g., language).
• Advertising Cookies (If Used): Track user browsing to deliver tailored ads.

3. How We Use Cookies

• Service Efficiency: Improve performance, remember settings, and streamline user experience.
• Usage Analytics: Understand how users navigate our site to optimize features and content.
• Marketing Efforts: If applicable, measure the success of marketing campaigns.

4. Your Choices

• Browser Settings: You can reject or delete cookies in your browser’s settings. However, some site features may not function if cookies are disabled.
• Third-Party Opt-Out: Some analytics or ad partners provide direct opt-out tools.

5. Updates

We may modify this policy to reflect changes in our cookie usage. Updated versions are effective upon posting.

Contact

Choose Technologies LLC
140 Spalding Trace
Sandy Springs, Georgia 30328
Email: support@choosepos.com

Beta or Pilot Program Terms

Last Updated: 1st January 2025

1. Scope

These Beta or Pilot Program Terms (“Beta Terms”) govern your use of any pre-release (“Beta”) features or services offered by Choose Technologies LLC (“we,” “us,” or “our”).

2. Participation

• Invitation Only: Beta participation is by invitation. You acknowledge the Beta Services may be incomplete or contain bugs.
• Feedback: You agree to provide feedback, which we may use to improve our Services. We own all such feedback.

3. Limited License

We grant you a temporary, non-transferable license to use the Beta Services solely for evaluation. You may not share or disclose Beta features outside your organization.

4. No Guarantees

Beta Services are provided “as is” with no warranties. They may change significantly or be discontinued at any time without liability.

5. Confidentiality

Any non-public information about the Beta Services is confidential. You will not disclose it to third parties without our written consent.

6. Termination

We may end Beta access at our discretion. You may discontinue participation at any time by ceasing all Beta use.

Data Processing Agreement (DPA)

Last Updated: 1st January 2025

(Applies where Choose Technologies LLC processes personal data on behalf of the Restaurant as “Processor.”)

1. Introduction

This Data Processing Agreement (“DPA”) is between Choose Technologies LLC (“Processor”) and the Restaurant or business entity (“Controller”) that uses our platform to collect or handle personal data of its end users.

2. Scope

• Purpose: Processor handles personal data solely for the Services described in your Agreement with us.
• Categories of Data: Typically includes names, contact details, order information, and other details provided by Controller.

3. Processor Obligations

• Instructions: Process data only under Controller’s written instructions or as required by law.
• Security Measures: Implement technical and organizational measures to protect data (encryption, access controls, etc.).
• Sub-Processors: May engage third-party providers (hosting, analytics) that must adhere to similar data-protection standards.

4. Incident Notifications

Processor will notify Controller without undue delay upon discovering a breach of personal data.

5. Data Retention & Return

Upon termination or request, Processor will securely delete or return personal data, unless otherwise required by law.

6. Controller Responsibilities

• Lawful Collection: Ensure data is gathered lawfully, with necessary consents or other bases.
• Instructions: Provide clear processing instructions to Processor.

7. Governing Law & Disputes

This DPA is governed by the same governing law as your main Agreement with us, unless otherwise stated.

Accessibility Statement

Last Updated: 1st January 2025

1. Commitment

Choose Technologies LLC is dedicated to making our website and SaaS platform accessible to individuals of all abilities, in line with recognized standards such as WCAG 2.1.

2. Efforts & Ongoing Work

• Design Principles: We strive for keyboard navigability, proper color contrasts, and semantic HTML structures.
• Periodic Audits: We run accessibility scans to identify and address potential barriers.

3. Feedback

We welcome any suggestions to improve accessibility. Please contact us at:

Choose Technologies LLC
140 Spalding Trace
Sandy Springs, Georgia 30328
Email: support@choosepos.com

4. Third-Party Content

Our platform may embed or link to third-party resources that we do not control. We encourage these third parties to maintain accessibility standards, but we cannot guarantee their compliance.

Security & Incident Response Policy

Last Updated: 1st January 2025

1. Purpose

This Security & Incident Response Policy explains the measures Choose Technologies LLC (“we” or “us”) takes to safeguard data and how we handle potential security incidents.

2. Security Measures

1. Infrastructure Protection: We host our systems in secure data centers with firewalls and intrusion detection.
2. Access Control: Employee access is role-based and granted strictly on a need-to-know basis.
3. Encryption: We encrypt sensitive information during transmission (e.g., TLS) and at rest (where applicable).

3. Incident Detection

• Monitoring: We continuously monitor for suspicious activities.
• Reporting: Users and employees can report potential security incidents to [support@choosepos.com].

4. Incident Response Steps

1. Contain & Investigate: We isolate affected systems, investigate the cause, and assess the scope.
2. Notification: If user data is compromised, we will notify affected parties and relevant authorities as required by law.
3. Remediation: We patch vulnerabilities, restore systems, and strengthen defenses as needed.

5. Post-Incident Review

After significant incidents, we conduct an internal review to improve our security posture.

6. Updates

We may update this Policy to address new risks or operational changes. The latest version is effective upon posting.

Contact for Security Inquiries

Choose Technologies LLC
140 Spalding Trace
Sandy Springs, Georgia 30328
Email: support@choosepos.com