For over 11 years, Bawarchi Biryanis Atlanta has been one of Sandy Springs' most recognized destinations for authentic Indian cuisine and Hyderabadi biryanis.
As online ordering became a larger part of the business, the restaurant wanted to strengthen direct online sales, improve customer retention, and reduce dependency on third-party delivery marketplaces.
After transitioning from Owner.com to Choose Online Ordering, Bawarchi Atlanta transformed its direct ordering channel into a stronger and more profitable revenue stream.
Before implementing Choose Online Ordering, the restaurant wanted:
Greater visibility into customer behavior
Stronger operational analytics
Better customer engagement tools
More flexibility around marketing workflows
Improved website management visibility
A more conversion-focused ordering experience
The goal was to build a stronger direct ordering ecosystem that improved customer retention while giving the restaurant better operational clarity.
Customer Engagement Visibility
Restaurant wanted greater campaign visibility and flexibility
Full customer engagement and campaign visibility
Website Conversion
Standard ordering flow
27% visitor-to-order conversion
Loyalty Engagement
Restaurant wanted deeper retention visibility
52.26% increase in loyalty signup
Average Order Value
Restaurant wanted stronger upsell flexibility
15% increase in AOV
Checkout Experience
Restaurant wanted faster ordering flow
Under-30-second optimized checkout
Restaurant Growth Focus
Ordering-focused
Revenue and retention-focused
Restaurant wanted greater campaign visibility and flexibility
Full customer engagement and campaign visibility
Standard ordering flow
27% visitor-to-order conversion
Restaurant wanted deeper retention visibility
52.26% increase in loyalty signup
Restaurant wanted stronger upsell flexibility
15% increase in AOV
Restaurant wanted faster ordering flow
Under-30-second optimized checkout
Ordering-focused
Revenue and retention-focused
- Bawarchi Biryanis Atlanta
Located in Bawarchi Biryanis Atlanta, Bawarchi Biryanis Atlanta is known for authentic Indian cuisine, Indo-Chinese specialties, and high-volume dine-in and takeout experiences.
As digital ordering demand increased, the restaurant wanted better customer engagement visibility, improved website conversion, stronger operational insights, better control over customer communication, and higher profitability from direct orders.
Website: https://bawarchiatlanta.com/
Choose Online Ordering is built specifically for restaurants looking to grow direct online sales while maintaining ownership of customer relationships and operational visibility.
The platform includes branded restaurant websites, commission-free online ordering, loyalty programs, smart upsells, POS integrations, email marketing, real-time analytics, and multi-location support
