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    Guest Engagement Built to Drive Repeat Orders Not Just Random Communications

    Choose Guest Engagement helps independent restaurants increase repeat order frequency, grow customer lifetime value, and reduce reliance on paid acquisition using integrated email marketing, a customizable loyalty program, a precision promo code engine, and automated guest conversion. All included. No add-ons.

    The Real Cost of Failing to Re-Engage Customers

    One-and-Done Customers

    One-and-Done Customers

    Fragmented Tools

    Fragmented Tools

    Blanket Discounts

    Blanket Discounts

    Loyalty Nobody  Uses

    Loyalty Nobody Uses

    Email Without Revenue Signal

    Email Without Revenue Signal

    Engagement Woven Into the Ordering Experience

    Choose was designed with a simple insight: engagement works when it’s embedded in the moments that matter, not when it’s managed from a separate tool after the fact. Loyalty prompts appear at checkout not in a standalone app. Email campaigns are built on actual ordering behavior not imported contact lists. Promo codes are tracked against real revenue not just redemption counts. And guest conversion happens automatically not manually.

    Everything is connected. Everything is measurable. And nothing requires a separate subscription.

    Email Marketing — Built for Revenue, Not Just Delivery

    Most restaurant email tools measure success by open rates and click rates. Choose measures success by orders generated and revenue earned.
    Create branded emails with food imagery, promo blocks, and CTAs without touching code. Preview on mobile and desktop before sending.
    Drag-and-drop visual builder
    Every email campaign is tracked to see how many orders and how much revenue it generated. This is the metric that matters — not open rate.
    Revenue attribution per campaign
    Pre-built segments based on average order value, customer lifetime value, order frequency, and days since last order. Target your highest-value customers, win back lapsed ones, and nurture new signups — all with different messaging.
    Behavior-based customer buckets
    Review exactly how your email looks before it reaches a single customer
    Test sends and preview

    Loyalty Program — Branded, Flexible, Visible

    The biggest problem with most restaurant loyalty programs isn't the concept — it's the execution. Customers don't know they're enrolled, don't understand the points, and never feel the value. Choose solves this by making loyalty visible inside the ordering experience:
    Customers see their current balance and what they'll earn on this order. This creates a psychological commitment to complete and return.
    Points balance at checkout
    You set the dollar-to-points ratio based on your margins, not a platform default
    Custom earn rate
    Immediate point grants create a sense of momentum. Birthday rewards drive emotional connection and incremental visits.
    Signup and birthday bonuses
    Customers redeem for specific menu items, not generic dollar-off discounts. This lets you steer redemption toward higher-margin items.
    Item-level redemption
    The loyalty program carries your restaurant's name and identity. Customers build loyalty to your brand, not to a technology provider.
    Restaurant branding

    Promo Code Engine — Precision, Not Blanket Discounts

    Discounting is the most abused growth lever in the restaurant industry. Choose gives restaurant owners surgical control:
    Set promos to run on specific dates or days of the week. Automate Tuesday lunch specials or Saturday dinner offers.
    Scheduling
    Flat dollar off, percentage, specific item discount, category discount, or delivery fee discount — each with different strategic applications
    Discount type flexibility
    Maximum discount per order. Maximum uses per customer. Total redemption ceiling. These controls prevent a promotion from becoming a margin disaster.
    Caps and limits
    Every promo code is tracked against orders and revenue generated, so you know whether a promotion was profitable — not just popular.
    Revenue attribution

    Automated Guest Conversion — Database Growth on Autopilot

    Guest checkout reduces friction for first-time customers. But it creates a retention problem: you have no way to reach them again. Choose solves this quietly:
    After a guest's first order, a one-time promo code is sent to incentivize account creation. The incentive is configurable.
    Automatic post-order promo
    See how many guests convert, at what rate, and the revenue impact of converted vs. unconverted guests over time.
    Conversion tracking

    Restaurants using Choose Guest Engagement typically see:

    Higher repeat order frequency within 60–90 days of implementation

    Measurably increased customer lifetime value through loyalty and targeted follow-ups

    Reduced cost of customer acquisition as owned channels drive more repeat business

    Tighter margin control through capped promotions with clear revenue attribution

    Continuous database growth through automated guest conversion

    Real Results from Real Restaurants

    Himalayan Kitchen Mountain View

    Himalayan Kitchen Mountain View

    $180K +
    Annual Online Sales
    Read Case Study
    Saffron Indian Cuisine Cary

    Saffron Indian Cuisine Cary

    $180K+
    Annual Direct Online Sales
    Read Case Study
    Bawarchi Biryanis Cumming

    Bawarchi Biryanis Cumming

    $120K+
    Annual Direct Online Sales
    Read Case Study
    Bawarchi Biryanis Kennesaw

    Bawarchi Biryanis Kennesaw

    $40k+
    Online Sales Within 50 Days of Launch
    Read Case Study
    Snappers Fish & Chicken

    Snappers Fish & Chicken

    $22K+
    Annual Direct Online Sales
    Read Case Study
    Bawarchi Biryanis Atlanta

    Bawarchi Biryanis Atlanta

    $600K+
    Annual Online Sales
    Read Case Study
    Shahi Grill Lawrenceville

    Shahi Grill Lawrenceville

    $48K+
    Annual Direct Online Sales
    Read Case Study
    Saffron Indian Cafe Durham

    Saffron Indian Cafe Durham

    $60K+
    Annual Direct Online Sales
    Read Case Study
    Himalayan Kitchen Mountain View

    Himalayan Kitchen Mountain View

    $180K +
    Annual Online Sales
    Read Case Study
    Saffron Indian Cuisine Cary

    Saffron Indian Cuisine Cary

    $180K+
    Annual Direct Online Sales
    Read Case Study
    Bawarchi Biryanis Cumming

    Bawarchi Biryanis Cumming

    $120K+
    Annual Direct Online Sales
    Read Case Study
    Bawarchi Biryanis Kennesaw

    Bawarchi Biryanis Kennesaw

    $40k+
    Online Sales Within 50 Days of Launch
    Read Case Study
    Snappers Fish & Chicken

    Snappers Fish & Chicken

    $22K+
    Annual Direct Online Sales
    Read Case Study
    Bawarchi Biryanis Atlanta

    Bawarchi Biryanis Atlanta

    $600K+
    Annual Online Sales
    Read Case Study
    Shahi Grill Lawrenceville

    Shahi Grill Lawrenceville

    $48K+
    Annual Direct Online Sales
    Read Case Study
    Saffron Indian Cafe Durham

    Saffron Indian Cafe Durham

    $60K+
    Annual Direct Online Sales
    Read Case Study
    Himalayan Kitchen Mountain View

    Himalayan Kitchen Mountain View

    $180K +
    Annual Online Sales
    Read Case Study
    Saffron Indian Cuisine Cary

    Saffron Indian Cuisine Cary

    $180K+
    Annual Direct Online Sales
    Read Case Study
    Bawarchi Biryanis Cumming

    Bawarchi Biryanis Cumming

    $120K+
    Annual Direct Online Sales
    Read Case Study
    Bawarchi Biryanis Kennesaw

    Bawarchi Biryanis Kennesaw

    $40k+
    Online Sales Within 50 Days of Launch
    Read Case Study
    Snappers Fish & Chicken

    Snappers Fish & Chicken

    $22K+
    Annual Direct Online Sales
    Read Case Study
    Bawarchi Biryanis Atlanta

    Bawarchi Biryanis Atlanta

    $600K+
    Annual Online Sales
    Read Case Study
    Shahi Grill Lawrenceville

    Shahi Grill Lawrenceville

    $48K+
    Annual Direct Online Sales
    Read Case Study
    Saffron Indian Cafe Durham

    Saffron Indian Cafe Durham

    $60K+
    Annual Direct Online Sales
    Read Case Study

    Frequently Asked Questions

    Yes. Revenue attribution tracks orders and dollars per campaign — not just opens.

    Pre-built buckets based on AOV, LTV, frequency, and recency. You can also filter by order type and location.

    Yes. Points balance and earning potential are visible at checkout.

    Yes. Item-level redemption gives you control over what points are redeemed for.

    Yes. Revenue attribution per code, combined with cap and limit controls, gives you a clear picture of promotion ROI.

    Varies by restaurant, but the automated promo trigger typically converts 20–35% of guest checkouts into registered accounts.

    Yes. Email, loyalty, promo codes, guest conversion. Everything. No add-ons.

    Build a Customer Base You Actually Own

    See how Choose turns one-time transactions into long-term, profitable relationships.