Bawarchi Biryanis Cumming had established itself as a growing destination for authentic Hyderabadi biryanis, curries, Indo-Chinese dishes, and family dining in Cumming, Georgia.
As online ordering became a larger part of the business, the restaurant wanted to strengthen direct online sales while improving customer retention and reducing dependency on third-party delivery marketplaces.
After transitioning from Pringle Technologies to Choose Online Ordering, Bawarchi Cumming transformed its direct ordering experience into a stronger revenue and customer engagement channel.
Before implementing Choose Online Ordering, the restaurant wanted:
Better customer engagement tools
Stronger loyalty and retention capabilities
Improved website conversion
Better operational analytics
Faster ordering experience
Greater visibility into customer behavior
The restaurant also wanted a more conversion-focused ordering ecosystem that could help improve customer retention and direct-order profitability.
Online Order Growth
Standard ordering functionality
46% growth in online orders within 90 days
Website Conversion
Standard ordering experience
30% increase in visitor-to-order conversion
Loyalty Engagement
Restaurant wanted stronger retention tools
70% increase in loyalty signup
Customer Engagement
Basic customer retention visibility
Integrated loyalty and customer engagement
Checkout Experience
Standard ordering flow
Faster mobile-optimized ordering experience
Fraud Protection
Limited operational visibility
100% drop in fraud cases
Restaurant Growth Focus
Transaction-focused
Revenue and retention-focused
Standard ordering functionality
46% growth in online orders within 90 days
Standard ordering experience
30% increase in visitor-to-order conversion
Restaurant wanted stronger retention tools
70% increase in loyalty signup
Basic customer retention visibility
Integrated loyalty and customer engagement
Standard ordering flow
Faster mobile-optimized ordering experience
Limited operational visibility
100% drop in fraud cases
Transaction-focused
Revenue and retention-focused
- Bawarchi Biryanis Cumming
Located in Bawarchi Biryanis Cumming, Bawarchi Biryanis Cumming is known for authentic Indian cuisine, Hyderabadi biryanis, curries, and high-volume takeout and family dining experiences.
As customer ordering behavior increasingly shifted online, the restaurant wanted to improve direct online sales, increase customer retention, build stronger repeat-order behavior, improve operational visibility, and reduce marketplace dependency.
Website: https://bawarchicumming.com/
Choose Online Ordering is built specifically for restaurants looking to grow direct online sales while maintaining ownership of customer relationships and operational visibility.
The platform includes branded restaurant websites, commission-free online ordering, loyalty programs, smart upsells, POS integrations, email marketing, real-time analytics, and multi-location support.
